ATS Survey 2019

Question Title

* 1. How many days a week are you using transit?

1

2

3

4+

Question Title

* 2. What type of transit are you using?

ATS

MetroLink

MetroBus

MetroBikeLink Trails

Combination of Modes

Question Title

* 3. What is your destination?

Work/Volunteer site

School

Healthcare (doctor/hospital)

Other (please specify)

Question Title

* 4. What is the most significant benefit you have experienced using ATS?

Independence

Access

Cost savings

Meet new friends

Other (please specify)

Question Title

* 5. What is the biggest hurdle for you using ATS?

Late buses

Cost

Safety Concerns

Loss of mobility throughout the day

Too many connections

Reservation system

Limited Service areas

Other (please specify)

Question Title

* 6. Please rate ATS Reservation System from 1-5 with "5" being outstanding and "1" being poor.

1

2

3

4

5

Question Title

* 7. What do you think we should know about our service in Southwestern Illinois? What can we improve?