Discovery FCU Member Experience Feedback

Question Title

* 1. How would you rate the quality of your most recent interaction with Discovery FCU?

Poor Quality

Excellent Quality

Poor Quality

Excellent Quality

Question Title

* 2. How did this interaction meet your expectations?

Better than what I expected

About what I expected

Worse than what I expected

Question Title

* 3. What was most memorable about this interaction?

Question Title

* 4. How likely are you to do business with us again?

Very likely

Likely

Somewhat likely

Neither likely nor unlikely

Somewhat unlikely

Unlikely

Very unlikely

Question Title

* 5. Tell us what you love about Discovery FCU, or what we can do better.

Question Title

* 6. How likely is it that you would recommend Discovery FCU to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

Question Title

* 7. What is your reason for this score (in the question above)?

Question Title

* 8. If you would like a representative from Discovery FCU to contact you to discuss your member experience feedback in greater detail, please leave your name and the preferred way you would like to be contacted. (Optional)

Name

Email Address

Phone Number