Please give us feedback on your HERO experience.

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* 1. What was the Name or Operator Number of the Highway Emergency Response Operator (HERO) that helped you?

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* 2. What was the date you received assistance from the HERO?

Date / Time

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* 3. During what timeframe did the HERO begin assisting you?

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* 4. On what roadway did the HERO assist you?

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HERO Route Map - Austin Area

HERO Route Map - Austin Area

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* 5. What is your home zip code?

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* 6. For what reason(s) did you need assistance? Please mark all that apply.

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* 7. How did the HERO know you needed assistance?

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* 8. How long did you wait for assistance?

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* 9. Was the HERO courteous?

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* 10. How do you rate the knowledge of your HERO?

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* 11. How do you rate the safety practices of your HERO?

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* 12. Additional remarks.  Thank you for your time!

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* 13. What was your overall impression of your HERO?

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