Guest Survey 2022

Question Title

* 1. For each area below, please check the box that best describes your experience at the Ronald McDonald House.

	Poor	Below average	Average	Good	Very Good	Don't know/ Not Applicable
Ease of navigating the reservation process	Ease of navigating the reservation process Poor	Ease of navigating the reservation process Below average	Ease of navigating the reservation process Average	Ease of navigating the reservation process Good	Ease of navigating the reservation process Very Good	Ease of navigating the reservation process Don't know/ Not Applicable
Ease of navigating the check in process	Ease of navigating the check in process Poor	Ease of navigating the check in process Below average	Ease of navigating the check in process Average	Ease of navigating the check in process Good	Ease of navigating the check in process Very Good	Ease of navigating the check in process Don't know/ Not Applicable
Ease of check out	Ease of check out Poor	Ease of check out Below average	Ease of check out Average	Ease of check out Good	Ease of check out Very Good	Ease of check out Don't know/ Not Applicable
Availability of staff to answer questions/provide guidance.	Availability of staff to answer questions/provide guidance. Poor	Availability of staff to answer questions/provide guidance. Below average	Availability of staff to answer questions/provide guidance. Average	Availability of staff to answer questions/provide guidance. Good	Availability of staff to answer questions/provide guidance. Very Good	Availability of staff to answer questions/provide guidance. Don't know/ Not Applicable
Feeling of health safety/security while staying	Feeling of health safety/security while staying Poor	Feeling of health safety/security while staying Below average	Feeling of health safety/security while staying Average	Feeling of health safety/security while staying Good	Feeling of health safety/security while staying Very Good	Feeling of health safety/security while staying Don't know/ Not Applicable
Availability of food/meals (provided by others)	Availability of food/meals (provided by others) Poor	Availability of food/meals (provided by others) Below average	Availability of food/meals (provided by others) Average	Availability of food/meals (provided by others) Good	Availability of food/meals (provided by others) Very Good	Availability of food/meals (provided by others) Don't know/ Not Applicable
Overall experience	Overall experience Poor	Overall experience Below average	Overall experience Average	Overall experience Good	Overall experience Very Good	Overall experience Don't know/ Not Applicable

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* 2. Do you have any specific comments about your experience with the reservation process (referrals through Social Workers, specific COVID-19 criteria etc.)?

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* 3. How did you hear about us?

Other (please specify)

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* 4. When I stayed at the Ronald McDonald House, I stayed at:

Portland East House (Near Legacy Emanuel)

Portland South Waterfront House (near Doernbecher & Shriners)

Both (East House & South Waterfront House)

Bend House (near St. Charles Medical Center)

Heartfelt House (near Peacehealth Sacred Heart Medical Center at Riverbend)

Guest Survey 2022

Question Title

* 1. For each area below, please check the box that best describes your experience at the Ronald McDonald House.

Question Title

* 2. Do you have any specific comments about your experience with the reservation process (referrals through Social Workers, specific COVID-19 criteria etc.)?

Question Title

* 3. How did you hear about us?

Question Title

* 4. When I stayed at the Ronald McDonald House, I stayed at:

Question Title

* 5. Are there any other comments you would like to share about your stay at the Ronald McDonald House?