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Guest Survey 2022
To continue to improve how Ronald McDonald House serves families, we need to know what we are doing well and what we could be doing better. Thank you for taking the time to share your opinions and ideas.
1.
For each area below, please check the box that best describes your experience at the Ronald McDonald House.
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
Ease of navigating the reservation process
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
Ease of navigating the check in process
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
Ease of check out
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
Availability of staff to answer questions/provide guidance.
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
Feeling of health safety/security while staying
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
Availability of food/meals (provided by others)
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
Overall experience
Poor
Below average
Average
Good
Very Good
Don't know/ Not Applicable
2.
Do you have any specific comments about your experience with the reservation process (referrals through Social Workers, specific COVID-19 criteria etc.)?
3.
How did you hear about us?
Hospital Staff
Website
Friend or Family Member
Other (please specify)
4.
When I stayed at the Ronald McDonald House, I stayed at:
Portland East House (Near Legacy Emanuel)
Portland South Waterfront House (near Doernbecher & Shriners)
Both (East House & South Waterfront House)
Bend House (near St. Charles Medical Center)
Heartfelt House (near Peacehealth Sacred Heart Medical Center at Riverbend)
5.
Are there any other comments you would like to share about your stay at the Ronald McDonald House?
