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* 1. Have you had a consultation with our office?

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* 2. How did you hear about our office?

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* 3. Have you ever hired or retained our office?

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* 4. Which paralegal assisted you?

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* 5. What is your evaluation of the following:

  Poor Fair Good Very Good Excellent N/A
First impression of the firm.
First impression of the attorney.
Treatment during your consultation.
The quality of the advice given.
The quality of any work done.

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* 6. What do you believe is our biggest strength?

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* 7. What do you believe is the area where we need the most improvement?

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* 8. How can we better serve you?

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* 9. Would you recommend us to your friends, family, or colleagues?

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* 10. Are there any other comments, suggestions, complaints, or concerns you would like to voice?

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