Please complete this short survey in order for us to improve our ability to serve our customers, as well as giving yourself a chance to be selected in our Monthly Drawing to receive a Free Annual Service.

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* 1. Overall, how satisfied were you with your experience with our service technician?

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* 2. How impressed were you with the thoroughness of our annual preventative maintenance?

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* 3. How confident are you in our technicians’ ability to maintain your generator system and properly diagnose any issues?

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* 4. How effectively did our technician respond to any questions or concerns you had about your generator system?

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* 5. How effectively was our preventative maintenance program described to you by our service staff?

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* 6. How satisfied were you with our communication in regards to scheduling your preventative maintenance appointment?

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* 7. Following your most recent preventative maintenance appointment, how likely are you to continue to utilize our preventative maintenance program?

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* 8. How likely are you to recommend our service department to someone you know with an existing generator system?

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* 9. What would be the main factor in discouraging you from continuing to utilize our service department for repairs and preventative maintenance?

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* 10. Please include your name, as well as any additional comments or suggestions you may have...

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