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Chatbot Survey
1.
Did the chatbot understand your question or issue?
Yes
Partially
No
2.
How easy was it to use the chatbot?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
3.
Did the chatbot help you get useful information or support?
Yes
Somewhat
No
4.
What was the purpose of your interaction with the chatbot today?
Book an appointment
Repeat prescription
Test results
Sick note / fit note
Health advice
Other
5.
How satisfied are you with the chatbot overall?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6.
Please share any suggestions to improve the chatbot:
Thank you for taking the time to complete this survey.
Current Progress,
0 of 6 answered
