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* 1. IF you are an AGENT, do you read and understand all of the policy forms you sell or service? If you are not an agent, skip this question.

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* 2. IF you are an UNDERWRITER, do you read and understand all of the policy forms you underwrite? If you are not an underwriter, skip this question.

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* 3. IF you are an ADJUSTER, do you read and understand all of the policy forms you adjust? If you are not an adjuster, skip this question.

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* 4. For your own personal lines account, have you read all of the forms and endorsements that make up your insurance policy(ies)?

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* 5. Do you know what the acronym "RTFP!" stands for?

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