We value, and strive to have, a close working relationship with all parents and carers, therefore it is important for us to get your views - good and bad -about our Pre-school. Please could you fill in this questionnaire as honestly as you can. It is important for us to get the views and opinions of new parents and parents of children who have been with us for a while. You can give yes/no answers or add comments as required. All questionnaires are confidential and answers will only be shared between the staff as a way to improve our setting. We will provide feedback on the questionnaire results so could you please make sure they are returned by 10th December. Thank You.

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* 1. Do you feel welcome and at ease in Pre-school?

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* 2. As a new parent was there any information you would like to have received, but didn't?

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* 3. Were you given the opportunity to settle your child into pre-school in a way that suited you and your child?

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* 4. Do you know who your child's key person is?

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* 5. Would you feel comfortable talking to or asking your Keyperson for advice?

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* 6. Do you feel there is sufficient time to talk to your child's Keyworker at the start/end or any point during a session / planned meeting?

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* 7. Do you feel comfortable sharing information about your child's achievements and celebrations?

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* 8. Do you receive enough information about what goes on at Pre-School?

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* 9. Are you aware the preschool has a website www.heavitreecommunitypreschool.com and Facebook page https://www.facebook.com/pages/Heavitree-Community-Preschool/149764275117915?ref=bookmarks ?

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* 10. What other information would you like to see on our website/facebook page?

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* 11. Do you feel welcome to come in and help / play during our pre-school sessions pre-school sessions?

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* 12. How can we improve your experience when helping during a session?

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* 13. Would you consider joining the pre-schools committee, to support with day to day running and or fundraising events?

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* 14. If you had a complaint, would you know whom to approach or how to go about it?

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* 15. What does your child say about the care they receive? (i.e. do you feel they are happy?)

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* 16. What do you like best about pre-school?

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* 17. What do you like least?

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* 18. What changes, if any, would you like to see in pre-school?

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* 19. Any other comments you would like to make?

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