Skip to content
Flying Survey
*
1.
How often do you fly each year?
(Required.)
0-1 flights
2-3 flights
4-6 flights
7-10 flights
10+ flights
*
2.
What type of travel do you do most often?
(Required.)
Mostly leisure/vacation
Mostly work/business travel
A mix of both
*
3.
When preparing for a flight or navigating the airport, which of the following do you usually use?
(Required.)
Airline App
Apple Maps/Google Maps
Airport Website
Airport App
Text/Email Notifications from Airline
None of these
Other (please specify)
*
4.
Roughly how many different apps or tools do you typically check when traveling?
(Required.)
Just 1
2-3
4-5
6+
*
5.
What information do you usually look up while traveling through the airport?
(Required.)
Security Wait Times
Gate Number/ Gate Changes
Flight Status
Airport Navigation/ Directions
Food or Restaurants
Lounge Locations
Parking/Transportation
Other (please specify)
*
6.
Which part of the airport experience causes the most uncertainty or stress?
(Required.)
Security Wait Times
Not Knowing How Early to Leave
Finding the Gate
Delays
Finding Food or Bathrooms
None/Airports are easy
Other (please specify)
*
7.
Have you ever experienced any of the following while traveling?
(Required.)
Almost Missed a Flight
Missed a Flight
Rushed through the airport unexpectedly
Waited much longer than necessary
Couldn’t find something in the airport
Other (please specify)
*
8.
When you arrive at the airport, do you usually know how long it will take to get through security and reach your gate?
(Required.)
Yes
Sometimes
No
9.
How useful would it be to see this information in one place when traveling?
Example:
Time to Airport: 35 minutes
Parking: Lot A Open
Security wait: 14 minutes
Walk to gate: 7 minutes
Boarding: 35 minutes
Food near you: 10 min wait
Based on Info, you should leave at XX:XX PM
Extremely Useful
Somewhat Useful
Neutral
Not Useful
*
10.
What is the most frustrating part of navigating airports today?
(Required.)