You are being asked to participate in this annual survey because you are a stakeholder in the Louisiana Fire and Police Civil Service System. We realize that the way we do our job affects how you might do yours. The Office of State Examiner always strives for excellence, which involves giving priority to integrity, quality, and efficiency in every aspect of our mission. Your feedback tells us where we are succeeding in meeting those aspirations, and where we are failing. It is critical toward achieving our best. While the survey is anonymous, you are invited to leave your name and contact information if you wish to discuss any matter that is important to you.  -- Bob Lawrence, State Examiner

* 2. Do you approve, disapprove, or neither approve nor disapprove of the way the State Examiner is handling his job?

* 3. Overall, how satisfied are you with the ability of the State Examiner to give advice in matters of the fire and police civil service system?

* 4. How accurate and dependable is the State Examiner's advice and guidance?

* 5. How positive are your interactions with employees of the Office of State Examiner?

* 6. How eager to help you do you find the employees of the Office of State Examiner to be?

* 7. Generally speaking, would you say that questions or concerns are handled quickly, slowly, or neither?

* 8. How competent do employees of the Office of State Examiner seem to you to be able to help you with your questions or concerns?

* 9. Overall, is your experience with the staff at the Office of State Examiner better than you expect it to be, worse than you expect it to be, or about what you expect it to be?

* 10. I believe the recommendations for Rules of the Board (Classification Plans and Board Rules) are effectively communicated.

* 11. Overall, how satisfied are you with the responsiveness of the Office of State Examiner to schedule tests, administer tests, and report scores?

* 12. Overall, are you satisfied, dissatisfied, or neither satisfied nor dissatisfied with the employment tests developed by the Office of State Examiner?

* 13. How professional are the Test Administrators of the Office of State Examiner

* 14. I believe the employment exams developed, administered and scored by the Office of State Examiner are valid measures of knowledge, skills and abilities for the class of positions for which I am testing.

* 15. I believe the Testing function of the Office of State Examiner is administered fairly and with integrity.

* 16. Overall, how well does our website meet your needs?

* 17. How easy was it to find what you were looking for on our website?

* 18. Overall, how well does our legislative tracking site meet your needs?

* 19. Overall, are you satisfied with the service you receive from the Office of State Examiner, dissatisfied with the service, or neither satisfied nor dissatisfied?

* 20. Additional Comments/Suggestions:

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