Skip to content
Garden Waste Customer Satisfaction
*
1.
On a scale of 0 to 10,
How likely is it that you would recommend the Garden Waste Service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
2.
Overall, how would you rate your experience of the Garden Waste Service?
(Required.)
Very good
Good
Satisfactory
Poor
Very poor
3.
Which of the following words would you use to describe your Garden Waste Service? Select all that apply.
Reliable
Good quality
Useful
Effective
Better than no service
Good value for money
Overpriced
Reasonable value for money
Impractical
Ineffective
Poor quality
Unreliable
4.
How well do the Garden Waste collection staff meet your needs?
Extremely well
Very well
Satisfactory
Not so well
Not at all well
*
5.
How would you rate the professionalism of the Garden Waste collection staff?
(Required.)
Extremely good
Very good
Satisfactory
Not so good
Not at all good
*
6.
How did you pay for your existing Garden Waste subscription?
(Required.)
Online Direct Debit in advance at £47
Online card payment at £59
Through PayPoint at a local shop or Post Office at £59
By telephone through Council ContactCentre at £59
Other (please specify)
*
7.
How easy did you find subscribing to the Garden Waste service this year?
(Required.)
Extremely easy
Very easy
Satisfactory
Not so easy
Not at all easy
Please tell us why
*
8.
How likely are you to renew your Garden Waste subscription next year?
(Required.)
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
Do you use the Fenland Bin App to remind you of your collection day?
Yes, I have downloaded the app and use it
Yes, I have downloaded the app but don't use it often
I haven't heard of the app, but will search my app store for more details
I don't need a mobile phone app to remind me of my bin collection day
I don't have a 'smart' phone thank you
10.
Do you have any other comments, questions, or concerns?
11.
If you require a response to your question or comment, then please provide contact details below.
Name
Address
Address 2
City/Town
Postal Code
Email Address
Phone Number
Current Progress,
0 of 11 answered
