Wirral Carers Support Services for Carers Survey

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* 2. How did you engage with the Carers Health and Wellbeing service?

I emailed the cws@wired.me.uk carers helpline email

I phoned the 0151 670 0777 carers helpline telephone number

The Carers Health and Wellbeing Service service contacted me after someone referred me to the servcie

I met a member of the Carers Health and Wellbeing staff team at an event or group

Other (please specify)

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* 3. Which of the following categories has the Carers Support Service had the most impact on you (please score 1=low & 5=high)

	1	2	3	4	5
Quality of life	Quality of life 1	Quality of life 2	Quality of life 3	Quality of life 4	Quality of life 5
Reduce social isolation; promote opportunities for social inclusion	Reduce social isolation; promote opportunities for social inclusion 1	Reduce social isolation; promote opportunities for social inclusion 2	Reduce social isolation; promote opportunities for social inclusion 3	Reduce social isolation; promote opportunities for social inclusion 4	Reduce social isolation; promote opportunities for social inclusion 5
Support, information & opportunity to access community services and share experiences	Support, information & opportunity to access community services and share experiences 1	Support, information & opportunity to access community services and share experiences 2	Support, information & opportunity to access community services and share experiences 3	Support, information & opportunity to access community services and share experiences 4	Support, information & opportunity to access community services and share experiences 5
Improve confidence, maintain & improve independence	Improve confidence, maintain & improve independence 1	Improve confidence, maintain & improve independence 2	Improve confidence, maintain & improve independence 3	Improve confidence, maintain & improve independence 4	Improve confidence, maintain & improve independence 5
Assist coping with caring responsibilities	Assist coping with caring responsibilities 1	Assist coping with caring responsibilities 2	Assist coping with caring responsibilities 3	Assist coping with caring responsibilities 4	Assist coping with caring responsibilities 5

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* 4. Please tell us how this has helped you

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* 5. Please tell us the main reason/s that you contacted the service (tick as many as apply)

Help with talking to or understanding Social Services

Help to find local support/community groups and activities

Financial or benefits advice

Education/Training relating to your caring role

Employment - support with finding suitable employment or maintaining current employment

Health & Safety

Information about the condition of the person you care for

Emotional support

Counselling

Other (please specify)

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* 6. Please tell us which of the topics below we provided support/advice regarding (please tick as many as apply)

Help with talking to or understanding Social Services

Help to find local support/community groups and activities

Financial or benefits advice

Education/Training relating to your caring role

Employment - support with finding suitable employment or maintaining current employment

Health & Safety

Information about the condition of the person you care for

Emotional support

Counselling

Other (please specify)

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* 7. How would you rate our service

Excellent

Very Good

Good

Poor

Very Poor

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* 8. How would you rate our staff

Excellent

Very Good

Good

Poor

Very Poor

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* 9. Could our service be improved in any way

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* 10. Would you recommend this service to others

Yes

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* 11. If no please tell us why

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* 12. Would you like any information on WIRED's other services

Shopmobility Service

Patient Advice & Liaison Service

Wirral SENDIASS

Third Sector Community connector Service

Payroll Services

Community Matters Early Help

No thank you

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* 13. Would you be interested in being part of carers group that helps WIRED to develop and improve the Carers Health and Wellbeing Service and other services for unpaid carers?

Yes

Wirral Carers Support Services for Carers

Please tell us how we did by completing our short feedback survey - Thank you

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* 1. How did you hear of our service

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* 2. How did you engage with the Carers Health and Wellbeing service?

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* 3. Which of the following categories has the Carers Support Service had the most impact on you (please score 1=low & 5=high)

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* 4. Please tell us how this has helped you

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* 5. Please tell us the main reason/s that you contacted the service (tick as many as apply)

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* 6. Please tell us which of the topics below we provided support/advice regarding (please tick as many as apply)

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* 7. How would you rate our service

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* 8. How would you rate our staff

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* 9. Could our service be improved in any way

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* 10. Would you recommend this service to others

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* 11. If no please tell us why

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* 12. Would you like any information on WIRED's other services

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* 13. Would you be interested in being part of carers group that helps WIRED to develop and improve the Carers Health and Wellbeing Service and other services for unpaid carers?

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* 14. Please type your full name in the box below.

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* 15. Please type your email address in the box below.

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* 16. Please type your mobile phone number in the box below.