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Hartington Bookkeeping
Customer Satisfaction Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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2
3
4
5
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7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
4.
How would you rate the value for money of the service?
Excellent
Above average
Average
Below average
Poor
5.
How responsive have we been to your questions about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
6.
Do you have any other comments, questions, or concerns?
7.
Would you be willing to leave a testimonial that can be used on our social media pages? If you are ok with your business or personal name being used please end your comment with a dash and your name.
- Hartington Bookkeeping (example)
Current Progress,
0 of 7 answered
