Old version - Adjusting to new times survey

Dear community, we appreciate more than ever you taking the time to answer our questions and to leave us your comments. We want to answer your needs in these uncertain times and show flexibility in our offerings. We need your help to understand it better, so please be honest with us. Thank you!

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* 1. What would you recommend us to offer in addition to our existing packages LEAN & STRONG?

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* 2. In the current environment, which food products are you most comfortable consuming?

Bottled food

Fresh food

Cooked food

Frozen food

Canned food

Other (please specify)

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* 3. How interested are you in food delivery at this moment?

0 - Not interested

100 - Very interested

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. How confident are you about EATbyalex hygiene standards?

0 - Not confident

100 - Very confident

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. What can we do or change to make you feel 100% safe with our food?

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* 6. How would you rate the quality of our packages?

Excellent

Above average

Average

Below average

Poor

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* 7. What would make you more likely to book our service?

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* 8. What can we do to see you using our services more often?

Shorter packages with only 3 or 4 days

Daily packages

Custom made packages where you have more flexibility regarding the meals in your package

A subscription model which can be stopped at any time

Other (please specify)

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* 9. How many people currently live in your household?

5 and more

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* 10. How much do you normally spend per week on delivery of food or take-away in your household?

Up to CHF 50

CHF 50-100

CHF 100-200

More than CHF 200

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* 11. In the past 6 months, how many times have you booked a clean eating program with us?

1-2

3-4

More than 5

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* 12. How would you recommend us to promote our company in these uncertain times?

Thank you so much for taking the time to guide us. We will resume our deliveries on March 23rd with new offerings and new hygiene standards like the mandatory use of facemasks and gloves. Additionally, in an effort to be more accessible to all we have decided to temporarily to share the cost of deliveries. All the deliveries in central Zurich will now cost CHF 25 a week. If you want to support us but prefer to book later, we sell vouchers on our online store.

Lots of love,
Alex