Welcome to the “Future of GBS” Survey!

The current global crisis has challenged the way companies and their GBS operate, impacting the future operating model of GBS. This survey seeks to understand what the future operating model will look like. It also briefly references your experiences over the last weeks.

The survey takes approximately 10 minutes to complete. All data will be kept confidential and answers will be analyzed on an aggregated level only. If you have any questions, feel free to email barbara.hodge@ssonetwork.com.

Thank you very much for your participation!

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