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Fraud and Financial Crime: The Impact of AI and Other Change Agents
Section One: Artificial Intelligence
40%
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What do you and/or your organisation view as the key potential benefits of applying AI in combating fraud and/or financial crime?
Select your top 3:
(Required.)
Identifying additional risks
Better prioritising identified risks and reduce alert volumes
Improving operational efficiency and effectiveness
Automating business or technology processes
Meeting executive expectations for using it
Meeting regulator expectations for using it
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What do you feel may be the top challenges for your organisation to use AI?
Select your top 3:
(Required.)
Organisational readiness of resources needed to develop/apply AI
Organisational readiness of front-line users to accept AI results
Staff acceptance of use - trust, perception of resource impacts, etc.
Customer acceptance of the use
Concern over the ethics of using AI
Limited organisational interest
Lack of internal funding to drive use and adoption
Current technology limitations
Inability to verify accuracy of results/identify errors (hallucinations)
Other (please specify)
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Considering the opportunity for use of generative AI, what are your
leading assumptions or perceptions
of which areas will gain most when applying it to combat fraud and financial crime?
(Required.)
Act as an overlay in isolation to improve operational efficiency and effectiveness of current systems
Act as an overlay in combination with other techniques to improve operational efficiency and effectiveness of current systems
Replace operation activity by automating more business processes, e.g., case affidavits and regulatory narratives
Reactively reduce fraud loss/financial crime risks through additional optimisation not possible with AI previously
Proactively reduced fraud loss/financial crime risks not possible with AI previously
Bring increased innovation not possible with AI previously
An answer looking for a problem
Other (please specify)
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What are your primary concerns regarding criminal use of AI?
Select your top 3:
(Required.)
More effective lures for phishing texts
Deepfakes created by attackers
AI poisoning
Data leakage
Privacy/regulatory noncompliance
AI use for crime at scale
Other (please specify)
