Franklin Residential Broadband Survey

Note: The results of this survey will be confidential. Comments will not be attributed to any specific respondent. The purpose of the survey is to gather citizen opinion on the importance of broadband/Internet service and to help the and Franklin County prioritize their efforts to attract faster and more reliable broadband service to all areas of the county. Residential addresses will be used only to plot the location of respondents.

Who is your current HOME Internet service?

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* 1. Who is your current HOME Internet service?

How satisfied are you with your current Internet provider?

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* 2. How satisfied are you with your current Internet provider?

If very dissatisfied or dissatisfied, please check the reasons for your rating (select the most applicable answer).

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* 3. If very dissatisfied or dissatisfied, please check the reasons for your rating (select the most applicable answer).

How would substantially faster Internet speeds help you (select the most applicable answer)?

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* 4. How would substantially faster Internet speeds help you (select the most applicable answer)?

Do you frequently experience buffering/delays/interruptions while using your current service?

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* 5. Do you frequently experience buffering/delays/interruptions while using your current service?

Should efforts be made to attract more providers and faster, more reliable broadband service?

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* 6. Should efforts be made to attract more providers and faster, more reliable broadband service?

How much do you currently pay per month for internet service?

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* 7. How much do you currently pay per month for internet service?

Would you be willing to pay more for faster/more reliable internet service compared to what you have today?

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* 8. Would you be willing to pay more for faster/more reliable internet service compared to what you have today?

Address for this Survey (Note: This field is optional, however providing this additional information will help us to determine areas that need improved service.)

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* 9. Address for this Survey (Note: This field is optional, however providing this additional information will help us to determine areas that need improved service.)

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