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Formula Air Products & Services

1.Overall, how satisfied or dissatisfied are you with our company?(Required.)
2.How often do you use our products or service?(Required.)
3.How long have you been a customer of our company?(Required.)
4.How likely is it that you would recommend our company to others?(Required.)
5.Compared to market standard, is our service quality better, worse, or about the same?(Required.)
6.Are you happy with the quality of our products? If no, please indicate which products.(Required.)
7.What products are you missing in our catalogues? Please select:(Required.)
8.Are our products good value for money? If no, please indicate which products.(Required.)
9.What is the most important to you in terms of service?(Required.)
10.Please explain why this is important to you.(Required.)
11.What are your needs in terms of service from our support team?(Required.)
12.Please explain why you need this kind of service.(Required.)
13.Which of the following words would you use to describe our services? Select all that apply.(Required.)
14.Overall, how would you rate the quality of your customer service experience?(Required.)
15.What does our company do really well?(Required.)
16.What does our company need to change to improve?(Required.)
Current Progress,
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