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1. Overall, how satisfied or dissatisfied are you with our company?

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2. How often do you use our products or service?

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3. How long have you been a customer of our company?

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4. How likely is it that you would recommend our company to others?

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5. Compared to market standard, is our service quality better, worse, or about the same?

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6. Are you happy with the quality of our products? If no, please indicate which products.

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7. Are our products good value for money? If no, please indicate which products.

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8. Which of the following words would you use to describe our services? Select all that apply.

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9. Overall, how would you rate the quality of your customer service experience?

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10. What does our company do really well?

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11. What does our company need to change to improve?

0 of 11 answered
 

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