4Front Professional Focus Wheel

6Ps of Professional Excellence Reflection Tool

This Focus Wheel will ask for your genuine opinion about your business and team against the 6Ps of Professional Excellence in the areas of Personal, Professional, Purpose, Products & Services, People, and Prosperity.

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* 1. Do you work in Pharmacy?

Yes

What is your role?

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* 2. People | Rate each area on a scale from 1 to 4 based on your current circumstances. 4 = fantastic/couldn't be better/totally happy with it/strongly agree/always; 1 = dismal/couldn't be worse/extremely unhappy with it/strongly disagree/never

	1	2	3	4
My workplace attracts and retains high performing staff	My workplace attracts and retains high performing staff 1	My workplace attracts and retains high performing staff 2	My workplace attracts and retains high performing staff 3	My workplace attracts and retains high performing staff 4
Would you like to share the thinking behind your rating?
My workplace is one where everyone feels heard, valued and respected	My workplace is one where everyone feels heard, valued and respected 1	My workplace is one where everyone feels heard, valued and respected 2	My workplace is one where everyone feels heard, valued and respected 3	My workplace is one where everyone feels heard, valued and respected 4
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My team is an engaged, motivated, high performance team	My team is an engaged, motivated, high performance team 1	My team is an engaged, motivated, high performance team 2	My team is an engaged, motivated, high performance team 3	My team is an engaged, motivated, high performance team 4
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My workplace has a reputation as a 'great place to work'	My workplace has a reputation as a 'great place to work' 1	My workplace has a reputation as a 'great place to work' 2	My workplace has a reputation as a 'great place to work' 3	My workplace has a reputation as a 'great place to work' 4
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* 3. Professional | Rate each area on a scale from 1 to 4 based on your current circumstances. 4 = fantastic/couldn't be better/totally happy with it/strongly agree/always; 1 = dismal/couldn't be worse/extremely unhappy with it/strongly disagree/never

	1	2	3	4
I consistently use tools to measure my team's product knowledge	I consistently use tools to measure my team's product knowledge 1	I consistently use tools to measure my team's product knowledge 2	I consistently use tools to measure my team's product knowledge 3	I consistently use tools to measure my team's product knowledge 4
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My team consistently uses a consultation skills framework to safeguard patient safety	My team consistently uses a consultation skills framework to safeguard patient safety 1	My team consistently uses a consultation skills framework to safeguard patient safety 2	My team consistently uses a consultation skills framework to safeguard patient safety 3	My team consistently uses a consultation skills framework to safeguard patient safety 4
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My team complies with PSI Guidelines on the Sale and Supply of Non-Prescription Meds	My team complies with PSI Guidelines on the Sale and Supply of Non-Prescription Meds 1	My team complies with PSI Guidelines on the Sale and Supply of Non-Prescription Meds 2	My team complies with PSI Guidelines on the Sale and Supply of Non-Prescription Meds 3	My team complies with PSI Guidelines on the Sale and Supply of Non-Prescription Meds 4
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Poor performance is not tolerated and is addressed promptly	Poor performance is not tolerated and is addressed promptly 1	Poor performance is not tolerated and is addressed promptly 2	Poor performance is not tolerated and is addressed promptly 3	Poor performance is not tolerated and is addressed promptly 4
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* 4. Personal | Rate each area on a scale from 1 to 4 based on your current circumstances. 4 = fantastic/couldn't be better/totally happy with it/strongly agree/always; 1 = dismal/couldn't be worse/extremely unhappy with it/strongly disagree/never

	1	2	3	4
Work is personally and professionally fulfilling	Work is personally and professionally fulfilling 1	Work is personally and professionally fulfilling 2	Work is personally and professionally fulfilling 3	Work is personally and professionally fulfilling 4
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I create a positive ripple effect on all those with whom I come in contact	I create a positive ripple effect on all those with whom I come in contact 1	I create a positive ripple effect on all those with whom I come in contact 2	I create a positive ripple effect on all those with whom I come in contact 3	I create a positive ripple effect on all those with whom I come in contact 4
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I am proud that the work I do makes a positive difference to my customers' lives	I am proud that the work I do makes a positive difference to my customers' lives 1	I am proud that the work I do makes a positive difference to my customers' lives 2	I am proud that the work I do makes a positive difference to my customers' lives 3	I am proud that the work I do makes a positive difference to my customers' lives 4
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My work/life balance enables me to be my best, at home and at work	My work/life balance enables me to be my best, at home and at work 1	My work/life balance enables me to be my best, at home and at work 2	My work/life balance enables me to be my best, at home and at work 3	My work/life balance enables me to be my best, at home and at work 4
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* 5. Purpose | Rate each area on a scale from 1 to 4 based on your current circumstances. 4 = fantastic/couldn't be better/totally happy with it/strongly agree/always; 1 = dismal/couldn't be worse/extremely unhappy with it/strongly disagree/never

	1	2	3	4
I can clearly articulate my values and I confidently stand for what is most important	I can clearly articulate my values and I confidently stand for what is most important 1	I can clearly articulate my values and I confidently stand for what is most important 2	I can clearly articulate my values and I confidently stand for what is most important 3	I can clearly articulate my values and I confidently stand for what is most important 4
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The business mission and values are aligned with my personal values	The business mission and values are aligned with my personal values 1	The business mission and values are aligned with my personal values 2	The business mission and values are aligned with my personal values 3	The business mission and values are aligned with my personal values 4
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My team shares the same vision for pharmacy and clearly articulates its value	My team shares the same vision for pharmacy and clearly articulates its value 1	My team shares the same vision for pharmacy and clearly articulates its value 2	My team shares the same vision for pharmacy and clearly articulates its value 3	My team shares the same vision for pharmacy and clearly articulates its value 4
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My team consistently takes actions aligned with the vision, to achieve share goals	My team consistently takes actions aligned with the vision, to achieve share goals 1	My team consistently takes actions aligned with the vision, to achieve share goals 2	My team consistently takes actions aligned with the vision, to achieve share goals 3	My team consistently takes actions aligned with the vision, to achieve share goals 4
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* 6. Products and Services | Rate each area on a scale from 1 to 4 based on your current circumstances. 4 = fantastic/couldn't be better/totally happy with it/strongly agree/always; 1 = dismal/couldn't be worse/extremely unhappy with it/strongly disagree/never

	1	2	3	4
My team excels at identifying customers' needs	My team excels at identifying customers' needs 1	My team excels at identifying customers' needs 2	My team excels at identifying customers' needs 3	My team excels at identifying customers' needs 4
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My team recommends the best products and advice to meet customers' needs	My team recommends the best products and advice to meet customers' needs 1	My team recommends the best products and advice to meet customers' needs 2	My team recommends the best products and advice to meet customers' needs 3	My team recommends the best products and advice to meet customers' needs 4
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Products and services are selected based on quality, safety, and efficacy	Products and services are selected based on quality, safety, and efficacy 1	Products and services are selected based on quality, safety, and efficacy 2	Products and services are selected based on quality, safety, and efficacy 3	Products and services are selected based on quality, safety, and efficacy 4
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Products and services offer value for customers and margin for the business	Products and services offer value for customers and margin for the business 1	Products and services offer value for customers and margin for the business 2	Products and services offer value for customers and margin for the business 3	Products and services offer value for customers and margin for the business 4
Would you like to share the thinking behind your rating?

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* 7. Prosperity | Rate each area on a scale from 1 to 4 based on your current circumstances. 4 = fantastic/couldn't be better/totally happy with it/strongly agree/always; 1 = dismal/couldn't be worse/extremely unhappy with it/strongly disagree/never

	1	2	3	4
Staff are up-skilled, so safe and effective delegation can occur	Staff are up-skilled, so safe and effective delegation can occur 1	Staff are up-skilled, so safe and effective delegation can occur 2	Staff are up-skilled, so safe and effective delegation can occur 3	Staff are up-skilled, so safe and effective delegation can occur 4
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Each staff member knows how their actions contribute to customer loyalty	Each staff member knows how their actions contribute to customer loyalty 1	Each staff member knows how their actions contribute to customer loyalty 2	Each staff member knows how their actions contribute to customer loyalty 3	Each staff member knows how their actions contribute to customer loyalty 4
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Each staff member knows how 'success' is defined and measured	Each staff member knows how 'success' is defined and measured 1	Each staff member knows how 'success' is defined and measured 2	Each staff member knows how 'success' is defined and measured 3	Each staff member knows how 'success' is defined and measured 4
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Each staff member takes personal pride in optimising team performance	Each staff member takes personal pride in optimising team performance 1	Each staff member takes personal pride in optimising team performance 2	Each staff member takes personal pride in optimising team performance 3	Each staff member takes personal pride in optimising team performance 4
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Each staff member knows how their actions contribute to revenue and profit	Each staff member knows how their actions contribute to revenue and profit 1	Each staff member knows how their actions contribute to revenue and profit 2	Each staff member knows how their actions contribute to revenue and profit 3	Each staff member knows how their actions contribute to revenue and profit 4
Would you like to share the thinking behind your rating?

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* 8. Based on your responses, which of the 6Ps do you see as area(s) of strength for you?

People

Purpose

Professional

Personal

Prosperity

Products & Services

Please share why you chose this area.

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* 9. Based on your responses, which of the 6Ps do you see as area(s) of concern, area(s) of improvement?

People

Purpose

Professional

Personal

Prosperity

Products & Services

Please share why you chose this answer.

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* 10. What is one key learning or insight you have gained from completing this short reflection tool?

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* 11. What is your name and email address? (Optional)

Name

Email Address