Focus survey - August 2025 Question Title * 1. Overall, how satisfied are you with the newsletter? Please answer on a scale of 1-10 with 1 = very dissatisfied and 10 = very satisfied 1 - very dissatisfied 2 3 4 5 6 7 8 9 10 - very satisfied 1 - very dissatisfied 2 3 4 5 6 7 8 9 10 - very satisfied Please tell us why you gave this score and anything you think we could do to improve (if you wish) Question Title * 2. How easy was it for you to understand this newsletter? Please answer on a scale of 1-10 with 1 = very difficult and 10 = very easy. 1 - very difficult 2 3 4 5 6 7 8 9 10 - very easy 1 - very difficult 2 3 4 5 6 7 8 9 10 - very easy Please tell us why you gave this score and anything you think we could do to improve (if you wish) Question Title * 3. If you have had copies of this newsletter in the past, how do you think this new style rates in comparison? Please answer on a scale of 1-10 with 1 = much worse and 10 = much better. 1 - much worse 2 3 4 5 6 7 8 9 10 - much better 1 - much worse 2 3 4 5 6 7 8 9 10 - much better Please tell us why you gave this score and anything you think we could do to improve (if you wish) Question Title * 4. What is your main reason for reading this newsletter? To improve my understanding of my pension To stay up to date with pension news To feel part of the railways community Other (please specify) Question Title * 5. Which of the articles did you find most interesting, useful or enjoyable to read? Please also tell us why you chose that article, if you want to. 33% of survey complete. Next
