Focus survey - August 2025
1.
Overall, how satisfied are you with the newsletter?
Please answer on a scale of 1-10 with 1 = very dissatisfied and 10 = very satisfied
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10 - very satisfied
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10 - very satisfied
Please tell us why you gave this score and anything you think we could do to improve (if you wish)
2.
How easy was it for you to understand this newsletter?
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10 - very easy
Please tell us why you gave this score and anything you think we could do to improve (if you wish)
3.
If you have had copies of this newsletter in the past, how do you think this new style rates in comparison? Please answer on a scale of 1-10 with 1 = much worse and 10 = much better.
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Please tell us why you gave this score and anything you think we could do to improve (if you wish)
4.
What is your main reason for reading this newsletter?
To improve my understanding of my pension
To stay up to date with pension news
To feel part of the railways community
Other (please specify)
5.
Which of the articles did you find most interesting, useful or enjoyable to read? Please also tell us why you chose that article, if you want to.
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