IT Customer Experience

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 100% of survey complete.

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* 1. Department Name

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* 2. May I ask you a few questions about IT support?

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* 3. Overall Rating in Fitzgibbon Information Technology (IT) Customer Service: How would you rate your overall satisfaction with the service you receive from the IT Staff?

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* 4. When I work with the staff from the Fitzgibbon IT Department they are always courteous and helpful.

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* 5. I am kept informed about the status of my issue/s.

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* 6. Is there anyone you wish to recognize? Why?

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* 7. Please provide additional details on how we may better assist you to provide excellent service or ways we can improve in our processes within IT.

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* 8. Do you have any comments you would like for me to add or follow up with you about?

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