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* 1. How likely is it that you would recommend First Wing Jet Center to a friend or colleague?

Not at all likely
Extremely likely

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* 2. Overall, how satisfied or dissatisfied are you with First Wing Jet Center?

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* 3. Please rate the following components of your experience at First Wing Jet Center:

  Not at all satisfied Not so satisfied Neutral Satisfied Extremely Satisfied N/A
Overall FBO Facilities
Professionalism of Line Service Staff
Level of Customer Service provided by Line Service Staff
Professionalism of Front Desk Staff
Level of Customer Service provided by Front Desk Staff
Cleanliness and Quality of Restrooms
Overall Infrastructure and Airport Facilities

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* 4. Overall, how effective was our line service team at exceeding your expectations in both customer service and professionalism?

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* 5. Was this your first visit to First Wing Jet Center?

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* 6. What factors made you choose First Wing Jet Center? (Check as many as you like)

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* 7. What can we do to improve or enhance your experience?

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* 8. Is there anything else you would like to share with us about your experience that would help us improve the service that you and others receive?

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* 9. Contact Information (optional)

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