*1.Did we get our service person to you as promptly as expected?(Required.)

6 - Better than expected

5

4

3

2

1 - Not at all

Not Applicable

*2.Did our service representative express enthusiasm to help you resolve your issue?(Required.)

6 - High enthusiasm

5

4

3

2

1 - Couldn't have cared less

Not Applicable

*3.Was your service report sufficiently explained at the close of the service?(Required.)

6 - Completely explained

5

4

3

2

1 - No explanation given

Not Applicable

*4.Would you say Sure Controls' service representative is easy to work with?(Required.)

6 - Extremely easy to work with

5

4

3

2

1 - Painful

Not Applicable

*5.Was your issue resolved to your satisfaction?(Required.)

6 - Yes completely

5

4

3

2

1 - Not at all

Not Applicable

*6.Use the space below to tell us what you think and/or how we can improve.  Thank you!(Required.)