Question Title

Concerned about the quality of its services, the National Battlefields Commission (NBC) has implemented several measures to facilitate access to its services for people with disabilities[1]. With a view to continuous improvement, the feedback process enables the NBC to gather comments on how it is implementing its accessibility plan and on the obstacles encountered by people with disabilities.

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[1] Any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.