Freedom Project Service Request

Freedom Service Report

Department survey to identify service issues with the Freedom Project.

Question Title

* 1. Please give us your contact information so that we may contact you if we need additional information.

Name:

Station:

Phone #:

email:

Question Title

* 2. What vehicle is the Freedom Ipad located in? (Please give the Unit Name, Lic. Plate Number and last 4 of the vehicle Vin #)

Unit Name: (i.e. Engine 1107)

Lic Plate Number:

Last 4 of Vehicle Vin Number:

Question Title

* 3. NOTE: A successful NetMotion connection to the County network is required in order for Freedom to connect and run. NetMotion provides connection to the County Network, giving the ability for the iPads to talk to the CAD application to get data related to an accident or incident.

NetMotion connectivity: If you experience issues with NetMotion login or connectivity, please indicate what account name you login with and what problem(s) you discovered.

Date/time problem occurred:

NetMotion Account Login Name:

Description of Problem You Are Experiencing with NetMotion:

Where was the vehicle located when you experienced the problem (i.e. route#, street name, other landmarks or general vicinity)

Question Title

* 4. Freedom connectivity: If you have experienced issues with Freedom login or connectivity, map display issues, accuracy of routing or other functions, please indicate what you were doing and where the vehicle was traveling (i.e. route # or street name, other landmarks or general vicinity description).

Date/time problem occurred:

Please Describe the problem(s):

What were you doing when you experienced the problem:

Where was the vehicle located when you experienced the problem (i.e. route#, street name, other landmarks or general vicinity)

Question Title

* 5. If you experience any issues with general internet connectivity or iPAD operation/functionality, please describe below.

Date/time problem occurred:

Issue# 1:

Issue #2:

Issue #3: