Skip to content

FamilyMeans External Survey

For decades, FamilyMeans has walked alongside individuals and families during life's most challenging moments. As we embark on a brand audit, we have an opportunity to clarify our identity, strengthen how we connect with the community, and align our future direction with the people and partners we serve.

Your perspective will help shape the strategic foundation of the brand — including positioning, differentiation, and long-term growth. The questions focus on reputation, community impact, and the future we want to build together.

Please take 10–15 minutes to share your thoughts. All responses are anonymous, and as a thank-you for your time, you can enter to win a $100 gift card to an establishment of your choosing by providing your contact information at the end of the survey.
1.What is your relationship to FamilyMeans? (select all that apply)
2.How long have you been connected to FamilyMeans?
3.How aware are you of the following FamilyMeans programs and services? (select all that apply)
Not Aware at All
Somewhat Aware
Very Aware
Counseling & Therapy
Financial Solutions
Caregiving & Aging
Youth Development
Employee Assistance Program (EAP)
4.Using only 3-5 adjectives, not sentences, describe how you feel about the services provided by FamilyMeans?
5.Using only 3-5 adjectives, not sentences, describe how you feel about the people within FamilyMeans?
6.Who do you think FamilyMeans serves?
7.Based on your experiences, what does FamilyMeans do well? (Select all that apply)
8.Do you think the name FamilyMeans is a deterrent for those who are not in a typical "family"?
9.How did you first learn about FamilyMeans?
10.When you think about organizations doing similar work what makes FamilyMeans stand out?
11.Is there anything else you'd like to share about FamilyMeans or your experience with the organization?
If you'd like to be entered into the gift card drawing, please include your name and contact information below. This drawing will be for a $100 gift card to an establishment of your choosing.
12.Your Name
13.Email
14.Phone Number
Privacy & Cookie Notice