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New Family Hubs engagement

Family Hubs are all about collaboration and co-delivery with our partners to give our families a single point of contact for any number of challenges they are facing, from pre-birth to 19 years old (25 years for families with SEND Children/Young People).

As we develop and implement Family Hub models in South Lakeland and Eden we will be bringing together the 24 services set out by the DfE. Most, if not all of these may already be available to families and we need to start by understanding what is in place already.
Can you help us to paint the picture of the services currently available for our children, young people and families in South Lakeland/Eden?


Current services and future services:
1.Please tell us if you have attended any of our in-person sessions, (Kendal or Penrith) or any online sessions where you have fed back
2.Which area are you representing ?
3.Which sector do you represent?
4.To help us understand the current offer, what do you know about services available to Families/Children/YP and who provides them?
5.How well do you think the current services are working?
6.Do you provide a service which could benefit from being part of the Family Hub model, to Children/ Families/Young people, if so which area are you servicing (South Lakes/Eden) and how should we contact you?
These are the 24 services we are required to provide as a minimum within the Family Hub model:

  1. Activities for children aged 0-5
  2. Birth registration
  3. Debt and welfare advice
  4. Domestic abuse support
  5. Early language and the home learning environment
  6. Early Childhood Education and Care (ECEC) and financial support (Tax-Free Childcare, Universal Credit childcare)
  7. Health visiting 0-5 (inclusive of the Start for Life period)
  8. Housing
  9. Infant Feeding Support
  10. Intensive targeted family support services, including those funded by the Supporting Families programme
  11. Local authority 0-19 public health services, based on local needs assessments
  12. Mental health services (beyond Start for Life parent-infant mental health)
  13. Midwifery/maternity
  14. Nutrition and weight management
  15. Oral health improvement
  16. Parent-Infant Relationships and Perinatal Mental Health Support
  17. Parenting Support
  18. Reducing Parental Conflict
  19. SEND support and services (inclusive of the Start for Life period)
  20. Stop smoking support
  21. Substance (alcohol/drug) misuse support
  22. Support for separating and separated parents
  23. Youth justice services
  24. Youth services - universal and targeted
7.If you think about these 24 services provided in your specific area, how do you generally feel they are working.
Good
Room for improvement
Activities for children aged 0-5
Birth registration
Debt and welfare advice
Domestic abuse support
Early language and the home learning environment
Early Childhood Education and Care (ECEC) and financial support (Tax-Free Childcare, Universal Credit childcare)
Health visiting 0-5 (inclusive of the Start for Life period)
Housing
Infant Feeding Support
Intensive targeted family support services, including those funded by the Supporting Families programme
Local authority 0-19 public health services, based on local needs assessments
Mental health services (beyond Start for Life parent-infant mental health)
Midwifery/maternity
Nutrition and weight management
Oral health improvement
Parent-Infant Relationships and Perinatal Mental Health Support
Parenting Support
Reducing Parental Conflict
SEND support and services (inclusive of the Start for Life period)
Stop smoking support
Substance (alcohol/drug) misuse support
Support for separating and separated parents
Youth justice services
Youth services - universal and targeted
Now we want to hear your views on the locations and type of Family Hubs:
8.Now have a look at the map: Are the current physical locations in South Lakes (Children’s Centres) right?Current physical locations in South Lakes
9.Now look at the map: Are the current physical locations (previously Children’s Centres) in Eden right? eden map
10.Where else should we aim to be – where do you feel they are most needed?
11.Do you have a view on the type of model that might work best for South Lakes and Eden? E.g. hub and spoke, or campus model.Family Hubs models
Now we need to hear from you about your honest experiences and how best to engage with families and young people so we can consult on proposals. Please do share your experience of similar community engagements and any lessons learned. Also any advice on how we might reach those whose voices aren’t always heard would be really appreciated.
12.What has worked well to reach the whole community?
13.Who or what can help us reach people more effectively, and in which locations?
14.How can we find out more what families, children and young people think of the service?
Many thanks for your help in gathering this important information.

If you have any more suggestions or observations, please feel free to write them here, or alternatively please email me direct : Sharon.corbridge@westmorlandandfurness.gov.uk