Refugee Health Policy and Action Plan Evaluation Survey (January 2020) Thank you for taking the time to complete this 21 question survey. It should take 5 - 10 minutes to complete. This survey forms part of the evaluation undertaken by Adjunct Associate Professor Ignacio Correa-Velez from the School of Public Health and Social Work, QUT to examine the effectiveness of the Refugee Health and Wellbeing : A policy and action plan for Queensland 2017 – 2020. Question Title * 1. What area do you work in? Settlement Service General Practice HHS/Other hospital Other Government Agency Non Government Community Sector Refugee Community Private Provider PHN Qld Health Other (specify below) Other (please specify) Question Title * 2. What is your primary role? General Practitioner Medical Specialist Clinician (Allied health and Nurses) Settlement Worker Administration Manager/Supervisor Refugee Community Representative Other (specify below ) Other (please specify) Question Title * 3. What is your level of involvement in the Refugee Health Network Qld? Choose as many as relevant. Subscribe to E-Newsletter Participate in regional network Participate in working/advisory group Representative on Refugee Health Partnership Advisory Group Qld (RH-PAGQ) None Other (specify below) Other (please specify) Question Title * 4. Have you accessed resources from Refugee Health Network Qld in the last 6 months? Yes No Question Title * 5. Do you partner with other agencies to improve refugee health outcomes? E.g. Co-location, joint initiatives. Yes No If yes, please provide example/s Question Title * 6. The Refugee Health Network Qld keeps me up to date with all refugee health issues. Always Often Sometimes Rarely Never Always Often Sometimes Rarely Never Question Title * 7. Has your service developed a local health strategy or program to support people from a refugee background in your local area? Yes No If yes, please explain Question Title * 8. In the last 12 months have you attended any refugee health training or education? If so, please indicate which training? Choose as many as relevant. Clinical training relating to Refugee Health Cultural awareness training Qld Health Multicultural Training Other (specify below) No, I have not attended training Other (Please specify) Question Title * 9. Have you applied any of the knowledge and skills learnt from training attended? Yes No N/A Yes No N/A If yes, please specify: Question Title * 10. In the last 12 months how often were your clients not proficient in English? Always Often Sometimes Rarely Never N/A Always Often Sometimes Rarely Never N/A Question Title * 11. In the last 12 months, how often has your service used a qualified interpreter for patients who are not proficient in English? Always Often Sometimes Rarely Never N/A Always Often Sometimes Rarely Never N/A If your service has not used an interpreter when required, what were the reasons? Question Title * 12. Are you aware of the Queensland Health Language Services Policy? Yes No Question Title * 13. Does your organisation have a Language Services or Interpreter Policy? Yes No Don't know Yes No Don't know Question Title * 14. Has your service included people from refugee backgrounds in service planning, development and/or evaluation? Yes No Question Title * 15. What data does your service collect? Choose as many as relevant. Country of birth Preferred language Interpreter requirements Date of arrival Ethnicity None of the Above N/A Other (Please specify) Question Title * 16. How often do you receive a referral from these agencies/providers? 3 or more per week 1-2 per week 1-2 per month 1-2 every 6 months 1-2 per year Never N/A GP GP 3 or more per week GP 1-2 per week GP 1-2 per month GP 1-2 every 6 months GP 1-2 per year GP Never GP N/A Private Provider Private Provider 3 or more per week Private Provider 1-2 per week Private Provider 1-2 per month Private Provider 1-2 every 6 months Private Provider 1-2 per year Private Provider Never Private Provider N/A Queensland Health/HHS Queensland Health/HHS 3 or more per week Queensland Health/HHS 1-2 per week Queensland Health/HHS 1-2 per month Queensland Health/HHS 1-2 every 6 months Queensland Health/HHS 1-2 per year Queensland Health/HHS Never Queensland Health/HHS N/A Non Government Community Sector Non Government Community Sector 3 or more per week Non Government Community Sector 1-2 per week Non Government Community Sector 1-2 per month Non Government Community Sector 1-2 every 6 months Non Government Community Sector 1-2 per year Non Government Community Sector Never Non Government Community Sector N/A Other Government Agency Other Government Agency 3 or more per week Other Government Agency 1-2 per week Other Government Agency 1-2 per month Other Government Agency 1-2 every 6 months Other Government Agency 1-2 per year Other Government Agency Never Other Government Agency N/A Settlement Service Settlement Service 3 or more per week Settlement Service 1-2 per week Settlement Service 1-2 per month Settlement Service 1-2 every 6 months Settlement Service 1-2 per year Settlement Service Never Settlement Service N/A Refugee Community Representative Refugee Community Representative 3 or more per week Refugee Community Representative 1-2 per week Refugee Community Representative 1-2 per month Refugee Community Representative 1-2 every 6 months Refugee Community Representative 1-2 per year Refugee Community Representative Never Refugee Community Representative N/A Question Title * 17. How often do you refer clients to these agencies/providers? 3 or more per week 1-2 times per week 1-2 times per month 1-2 times every 6 months 1-2 times per year Never N/A GP GP 3 or more per week GP 1-2 times per week GP 1-2 times per month GP 1-2 times every 6 months GP 1-2 times per year GP Never GP N/A Private Provider Private Provider 3 or more per week Private Provider 1-2 times per week Private Provider 1-2 times per month Private Provider 1-2 times every 6 months Private Provider 1-2 times per year Private Provider Never Private Provider N/A Queensland Health/HHS Queensland Health/HHS 3 or more per week Queensland Health/HHS 1-2 times per week Queensland Health/HHS 1-2 times per month Queensland Health/HHS 1-2 times every 6 months Queensland Health/HHS 1-2 times per year Queensland Health/HHS Never Queensland Health/HHS N/A Non Government Community Sector Non Government Community Sector 3 or more per week Non Government Community Sector 1-2 times per week Non Government Community Sector 1-2 times per month Non Government Community Sector 1-2 times every 6 months Non Government Community Sector 1-2 times per year Non Government Community Sector Never Non Government Community Sector N/A Other Government Agency Other Government Agency 3 or more per week Other Government Agency 1-2 times per week Other Government Agency 1-2 times per month Other Government Agency 1-2 times every 6 months Other Government Agency 1-2 times per year Other Government Agency Never Other Government Agency N/A Settlement Service Settlement Service 3 or more per week Settlement Service 1-2 times per week Settlement Service 1-2 times per month Settlement Service 1-2 times every 6 months Settlement Service 1-2 times per year Settlement Service Never Settlement Service N/A Refugee Community Representative Refugee Community Representative 3 or more per week Refugee Community Representative 1-2 times per week Refugee Community Representative 1-2 times per month Refugee Community Representative 1-2 times every 6 months Refugee Community Representative 1-2 times per year Refugee Community Representative Never Refugee Community Representative N/A Question Title * 18. Has your service monitored the needs of people from refugee backgrounds within the last 12 months? Yes No If Yes, how was this done? Question Title * 19. Has your service engaged with any university for Refugee Health Research? Yes No Question Title * 20. In your team, what percentage of staff speak a language other than English, as their first language? 0-10% 11-25% 26-50% 51-75% 76-100% Don't know 0-10% 11-25% 26-50% 51-75% 76-100% Don't know Question Title * 21. What gaps (if any) could the Refugee Health Network Qld address in the future? Thank you for your participation. We will keep you informed of the outcomes of the evaluation through the Refugee Health Network Qld E-Newsletter. Subscribe here if you haven't already. Done
