1.

This should take no more than a few minutes of your time. All responses will be treated as anonymous, so please feel free to be as frank and forthcoming as you wish.

Results from the survey will be published by Public Sector Forums. If you would like a copy please either add your contact details at the end.

* 1. About you:

* 2. Has your organisation implemented any mobile Personal Information Management (PIM) solutions for email or calendar on PDA, BlackBerry or SmartPhone?

* 3. If yes, is this widespread or to Senior Managers/Directors?

* 4. Which busines areas/departments have, or are planning mobile working Line of Business applications and at what stage are they?

** For each project, please answer with the department, a description, is it full live or pilot deployment or is it at planning stage, types of device used, vendor used, No of users, success where 1=Good and 5=poor **

* 5. If a successful live implementation, what were the main benefits?(tick all that apply)

* 6. If your mobile working pilot was unsuccessful, what were the reasons for this? (Tick all that apply)

* 7. Is your current approach to choosing mobile Line of Business applications corporate or departmental?

* 8. How many mobile users do you currently have (approximately)?

* 9. How many mobile users do you THINK you’ll have in 3 years time?

* 10. Which do you believe is the best approach to mobile working?

* 11. If you have a corporate approach who is responsible for the selection of your mobile working applications?

* 12. Do you have a corporate arrangement for the supply of you mobile network / devices?

* 13. Which of the following best describes the geographical area you operate in?

* 14. How would you describe the quality of you mobile network?

* 15. Are there concerns about the cost of using the mobile data network in your organisation?

* 16. What benefits does your organisation hope to realise from the implementation and growth of mobile working Line of Business applications? (Tick all that apply)

* 17. What are the barriers to adopting mobile working within your organisation? (Tick all that apply)

* 18. Which of the following devices do you use within you organisation (Tick all that apply)

* 19. Have you, or plan to, expand mobile access to:

  Planned Live Discounted
Members
Trusted citizens
Partners i.e. NHS, Police
General citizens

* 20. How will the current economic climate affect your mobile plans?

* 21. Would you be interested in attending an event on mobile working that focuses on a number of the questions asked in this survey?

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