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First State Bank
Customer Service Survey
1.
Which location did you visit today?
Fayetteville
Georgetown
Hillsboro
Inez
Lousia
Manchester
Mount Orab
Peebles
Ripley
Seaman
St. Bernard
Warfield
Washington Court House
West Union
Wilmington
Winchester
Yatesville
2.
What type of service did we provide today?
(Please select all that
apply)
Transaction
Account Opening
Product/Service Information
Loan Related Service
Other
3.
Were our employees friendly and helpful?
1
2
3
4
5
6
7
8
9
10
(0=Highly Dissatisfied and 10=Highly Satisfied)
1
2
3
4
5
6
7
8
9
10
4.
Based on your visit how satisfied were you overall?
1
2
3
4
5
6
7
8
9
10
(0=Highly Dissatisfied and 10=Highly Satisfied)
1
2
3
4
5
6
7
8
9
10
5.
Did
one
certain
team member go out of their way to help you that you would like to recognize?
If so, please explain:
6.
Did you have any issues with your visit to our location that you would like to further discuss?
If so, please explain and provide contact information:
Thank you for helping us provide the best service to our customers.
We appreciate your business!
Current Progress,
0 of 6 answered
