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Client Satisfaction
1.
What county do you live in?
Williamson
Burnet
2.
What type of service did you receive from Opportunities?
Utility Assistance / Energy Assistance
Head Start / Early Head Start
Senior Nutrition / Meals on Wheels Delivery
Affordable Housing
Case Management (CSBG) / Self-Sufficiency Program
3.
The Opportunities office was clean, tidy and comfortable.
Strongly Agree
1 star
Agree
2 stars
Neutral
3 stars
Disagree
4 stars
Strongly Disagree
5 stars
N/A
4.
I met with staff at or near my appointment time.
Strongly Agree
1 star
Agree
2 stars
Neutral
3 stars
Disagree
4 stars
Strongly Disagree
5 stars
N/A
5.
Staff was courteous, respectful, friendly and helpful.
Strongly Agree
1 star
Agree
2 stars
Neutral
3 stars
Disagree
4 stars
Strongly Disagree
5 stars
N/A
6.
My need or reason for my most recent visit was/will be taken care of.
Strongly Agree
1 star
Agree
2 stars
Neutral
3 stars
Disagree
4 stars
Strongly Disagree
5 stars
N/A
7.
Opportunities could not meet my need(s) but I was referred to other provider(s).
Strongly Agree
1 star
Agree
2 stars
Neutral
3 stars
Disagree
4 stars
Strongly Disagree
5 stars
N/A
8.
Opportunities helps improve the condition in which low-income people live.
Strongly Agree
1 star
Agree
2 stars
Neutral
3 stars
Disagree
4 stars
Strongly Disagree
5 stars
N/A
9.
Overall, please rate the quality of service we provided.
Excellent
1 star
Good
2 stars
Adequate
3 stars
Poor
4 stars
Unacceptable
5 stars
10.
What can we do to better serve you?
11.
If you would like to share your story, please give us your contact information.
Name
Address, City ST
Email
Phone
12.
May we contact you if we have additional questions?
Yes
No
