Welcome to your  Q.U.E.S.T


Thank you for reaching out for help in making that important decision. It isn't often we face such a major investment in high end equipment for home, so we want to make sure we're making a knowledgeable one, avoiding regret. This is what our Prosumer Equipment Consultants do. 
 
PLEASE NOTE DUE TO COVID-19 HIGH VOLUME OF MACHINES BUYERS OUR CONSULTANCY PROCESS HAVE CHANGED:

WE DO NOT PROVIDE A PRELIMINARY TAILORED EMAIL BUT WE DO OFFER PHONE CONSULT.

To make sure our consultant can help you effectively to make the right choice as quick as possible, please follow the process below:

Do you know the difference between Prosumer level machines to Domestic machines?
If not, please download our Buyer's Guide here. If you know the difference, keep on reading. 

Do you know the difference between Single Boiler technology to a Heat Exchange and a Double Boiler?

If not, please download our Buyer's Guide here. If you know the difference, keep on reading

Do you know why a Prosumer grinder is as important for good espresso as the choice of your machine?

If not, please read our Buyer's Guide here. You will also learn about the 4 most important things you need to look at when choosing a grinder. 

If you have a Prosumer grinder or you already know it's a machines and a grinder combo you need, follow below: 

Check our most popular machines listing HERE. This list has all that we recommend, support well and have stock of these days. Due to covid-19, there is already shortage in global supply of Prosumer machines and we strongly suggest to consider a quick decision to avoid regret.  

Got an idea about the right technology for you or had your eye set already on few specific models?

REQUEST A CALL BACK WITH OFRA HERE
 

Looking forward supporting you with your decision making,
-Di Bartoli Prosumer Equipment Team

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1. Which of the following best describe your experience with coffee at home?

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2. How do you make coffee at home?

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3. Where do you get your coffee beans for home from?  

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4. Are you looking to purchase a new machine?

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5. If this is an upgrade, what is the main reason for the upgrade?

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6. Do you currently have a grinder?

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7. If you have a grinder, which brand and model is it? 

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8. What do you think of the sentence: 'Your grinder is as important as your coffee machine'?

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10. How many coffee drinkers are at home?

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11. Do they drink milky coffee or black coffee?

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12. How many milky coffees do you want your machine to produce in a go? (day to day or while entertaining, even if infrequently)

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13. Are there any bench space limitation?

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14. How do you plan to use your coffee machine?

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15. Which sentence best describes your preference while choosing a coffee machine? You can choose more than one option:

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16. On a scale from 1 (not important) to 5 (very important), how would you rate this criteria while choosing a machine?

  Not important Moderately important Very important
Longevity
Easiness of use
Low maintenance
Energy saving
Matching style to the decor / other appliances
Noise level
Temperature and pressure stability

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17. Would you be interested in Home Roasting in the future?

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18. Are you interested in the one-on-one coffee training we extend with each machine's purchase?

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19. Do you have any expected budget for an Espresso Machine and a Grinder Combo purchase?

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20. Which of the following best describes your purchase preference?

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21. Are there any other preferences you would like us to take in consideration while tailoring our recommendation? (e.g low noise level, prefer digital grinder, must be volumetric machine, want large cup warmer, prefer steam & hot water taps than knobs, only interested in brand xxx, I like rotary pump, etc)

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22. Please enter your contacts below so we can email you the questionnaire results.

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23. Would you prefer to discuss your options over the phone or would you like to receive an email from us?

Thank you for completing the QUEST Questionnaire. If you chose to receive our recommendations by email, please allow up to 72 hours for your results to come through. If not received, please check your spam filter, or email us to quest@dibartoli.com.au If your query is urgent. 

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