Question Title

* 1. Please give us your contact details in case we need to clarify anything with you.

Question Title

* 2. Who do you currently bank with?

Question Title

* 3. Did you formerly bank with the banks below before they left the market?

Question Title

* 4. If so did you find the process of moving your banking arrangements

Question Title

* 5. Do you do:

Question Title

* 6. How often have you visited a local bank branch over the last 12 months?

Question Title

* 7. How close is your nearest local bank branch to your business?

Question Title

* 8. Has a bank branch closed in your locality over the last 3 years? If so which Bank?

Question Title

* 9. Has a bank marketed a new service to you in the past 12 months?

Question Title

* 10. Can you lodge cash in your local branch?

Question Title

* 11. How much are you charged per €100 cash lodgement?

Question Title

* 12. What kind of impact has increased lodgement charges had on the following aspects of your business?   Has it affected your:

Question Title

* 13. Will you switch banks in the next 12 months?

Question Title

* 14. The banking sector in Ireland is competitive

Question Title

* 15. Banks understand retail businesses

Question Title

* 16. Banks offer value for money

Question Title

* 17. Banks are willing to lend to shops for business expansion

Question Title

* 18. Do you have an ATM in your store?

Question Title

* 19. Do you believe that retailers should be compensated for offering cash services?

Question Title

* 20. Do you believe that retailers are taking the place of banks in offering cash services locally?

Question Title

* 21. What percentage of customer transactions are now through cash?

Question Title

* 22.

What percentage of customer transactions are now through debit card

Question Title

* 23.

What percentage of customer transactions are now through credit card?

Question Title

* 24. What percentage of customer transactions are now through mobile phone payment

Question Title

* 25. Any further comments on banks and banking services?

THANK YOU FOR TAKING PART IN OUR SURVEY

T