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* 1. How easy was the application for admission process on our website?

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* 2. Is the online Class Schedule easy to understand?

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* 3. Is the online Class Schedule easy to use?

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* 4. I understand that each semester the Class Schedule contains policy and procedures for all students attending IVC.

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* 5. I access my IVC student email address at least twice a week.

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* 6. I like having the Class Schedule available only online.

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* 7. The Admissions & Records hours of operation are sufficient to meet my needs.

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* 8. The people working in the Admissions & Records office are courteous and helpful.

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* 9. The people working in the Admissions & Records Office are knowledgeable.

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* 10. I understand it is my responsibility to keep my contact information current with the Admissions & Records Office.

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* 11. I understand the steps to apply for graduation or a certificate during my last semester at IVC.

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* 12. I understand how to use WebSTAR to access my class schedule, financial aid, records and billing information.

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* 13. Information about deadlines for registration, adding and dropping classes, refunds, and withdrawal is readily available to me.

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* 14. The Admissions & Records Office have added other online services. Please indicate whether you have used the following services.

  Yes No
Electronic reminders about registration through the Student Portal
DegreeWorks - online degree audit program
Docufide - Requesting official transcripts online
Student Clearinghouse - Requesting enrollment verifications online
Waitlists for closed classes

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