As part of this study, we will ask you to log into your patient portal and share your screen.We will be filming and looking at the entire hospital portal for its resources and functionality. While we will click into sections and pages that hold personal health information, our focus is not on the health data but on design, navigation, content promotion, usability, tools and resources offered by the organizations. Our research removes all personal information and data. We expect the filming process to take roughly 40 minutes to an hour. Pay is $150 by check, Zelle or Paypal.