Delta Community Member Testimonial Questionnaire

We’re collecting real success stories from Delta Community Credit Union members to bring our new advertising campaign to life. We'd love to hear your experience of being a member of Delta Community. Some of these stories may be featured in upcoming videos, ads or social content. Please answer as honestly and personally as you can. No need to overthink—just be yourself!

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* 1. Email Address

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* 2. Name (only your first name will be featured in marketing materials)

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* 3. What product/service did Delta Community provide you with?

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* 4. How long have you been a Member of Delta Community Credit Union?

Less than one year

1-3 years

4-7 years

8+ years

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* 5. What do you love most about banking at Delta Community?

Examples:
"Banking here feels like talking to a neighbor, not a robot.”

“They treat you like a person, not just an account number.”

“Delta Community actually remembers my name. I didn’t know banking could feel this personal.”

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* 6. In your own words, how would you describe the Delta Community experience to a friend who's never banked at Delta Community?

Examples:
“It feels more like a neighborhood shop than a big bank.”

“People know your name, and they actually care about your financial future.”

“You’re not just a number—they look out for you.”

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* 7. Can you share a time when a Delta Community employee went above and beyond to help you? What happened? Please name them in your response.

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* 8. Is there a Delta Community employee that you've built a relationship with over time? What makes that relationship meaningful?

Examples (names are made up):
“I wanted to buy a car, and met Jeff, a loan officer, at Delta Community. Although we didn’t know each other well, Jeff got me a low rate that worked for my family.”

“My wife and I are a retired couple that come in to deposit checks—we chat every week with our favorite teller about gardening and grandkids.”

“I'm young and just started my first job. Renee from Delta Community helped me understand how to build credit and establish financial goals."

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* 9. Do you live in the same community as your Delta Community Credit Union branch?

Yes

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* 10. What does “Banking Built For You.” mean to you, personally?

Examples:
“It means knowing people by name—not account number.”

“It’s about understanding local lives, not just looking at data.”

“Helping your neighbor with the same care you’d want for yourself.”

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* 11. Would you feel comfortable telling your story on camera? (e.g. short video, social media, or ad)

Yes, totally comfortable

Yes, with some preparation

Not sure

Prefer not to be on camera

Delta Community Member Testimonial Questionnaire

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* 1. Email Address

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* 2. Name (only your first name will be featured in marketing materials)

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* 3. What product/service did Delta Community provide you with?

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* 4. How long have you been a Member of Delta Community Credit Union?

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* 7. Can you share a time when a Delta Community employee went above and beyond to help you? What happened? Please name them in your response.

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* 9. Do you live in the same community as your Delta Community Credit Union branch?

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* 10. What does “Banking Built For You.” mean to you, personally?

Examples:
“It means knowing people by name—not account number.”

“It’s about understanding local lives, not just looking at data.”

“Helping your neighbor with the same care you’d want for yourself.”

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* 11. Would you feel comfortable telling your story on camera? (e.g. short video, social media, or ad)

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* 12. Have you ever been interviewed or appeared on camera before (even for something casual)?

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* 13. Please upload a recent photo or selfie.

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* 14. Anything else you'd like us to know?

Delta Community Member Testimonial Questionnaire

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* 1. Email Address

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* 2. Name (only your first name will be featured in marketing materials)

Question Title

* 3. What product/service did Delta Community provide you with?

Question Title

* 4. How long have you been a Member of Delta Community Credit Union?

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* 5. What do you love most about banking at Delta Community?Examples:"Banking here feels like talking to a neighbor, not a robot.”“They treat you like a person, not just an account number.”“Delta Community actually remembers my name. I didn’t know banking could feel this personal.”

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* 7. Can you share a time when a Delta Community employee went above and beyond to help you? What happened? Please name them in your response.

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* 9. Do you live in the same community as your Delta Community Credit Union branch?

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* 10. What does “Banking Built For You.” mean to you, personally?Examples:“It means knowing people by name—not account number.”“It’s about understanding local lives, not just looking at data.”“Helping your neighbor with the same care you’d want for yourself.”

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* 11. Would you feel comfortable telling your story on camera? (e.g. short video, social media, or ad)

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* 12. Have you ever been interviewed or appeared on camera before (even for something casual)?

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* 13. Please upload a recent photo or selfie.

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* 14. Anything else you'd like us to know?

* 10. What does “Banking Built For You.” mean to you, personally?

Examples:
“It means knowing people by name—not account number.”

“It’s about understanding local lives, not just looking at data.”

“Helping your neighbor with the same care you’d want for yourself.”