Skip to content

NOCAC 2027–2029 Community Needs Assessment Community/Resident Survey

Northwestern Ohio Community Action Commission (NOCAC) wants to hear from you. NOCAC is conducting a Community Needs Assessment to better understand the needs, strengths, resources, and challenges facing residents of Defiance, Fulton, Henry, Paulding, Van Wert, and Williams counties. Your feedback will help NOCAC and community partners identify priorities and plan services for the next three years. This survey should take approximately 15-20 minutes. Responses are confidential and will only be reported in summary form.
Your Community
1.Where do you currently live?(Required.)
2.What is your ZIP code?(Required.)
3.Which of the following describe your connection to the area?(Required.)
Community Needs & Causes
4.Thinking about your community, which FIVE issues do you believe are the greatest needs?(Required.)
5.What do you believe are the biggest factors contributing to poverty or financial instability in your community?(Required.)
Financial Stability
6.During the past 12 months, how difficult has it been for your household to pay for the following?(Required.)
Very difficult
Somewhat difficult
Not difficult
Does not apply
Housing
Utilities
Food
Transportation
Healthcare
Childcare
Phone/internet
7.If your household had an unexpected $500 expense today, could you pay it without borrowing money or missing another bill?(Required.)
8.During the past 12 months, have you had to choose between paying for different basic needs?(Required.)
9.Which expenses did you have to choose between?
Employment & Workforce
10.What is your current employment status?(Required.)
11.During the past 12 months, have any of the following made it difficult for you to get or keep a job?(Required.)
12.What types of employment or training assistance would be helpful to you?(Required.)
13.During the past 12 months, have you or someone in your household experienced a reduction or loss of public benefits because earnings increased?(Required.)
14.Which benefits were reduced or lost?
15.Did the possible loss of benefits affect a decision about work or earnings?
Housing
16.Which best describes your current housing situation?(Required.)
17.During the past 12 months, have you experienced any of the following?(Required.)
18.What are the greatest housing challenges in your community? (choose up to 3)(Required.)
Food
19.During the past 12 months, did you ever worry that your household would run out of food before you had money to buy more?(Required.)
20.What makes it difficult to obtain enough healthy food?(Required.)
Transportation
21.What is your household's primary form of transportation?(Required.)
22.During the past 12 months, has transportation made it difficult for you to:(Required.)
23.Which transportation challenges have you experienced?(Required.)
Childcare
24.Do you currently need childcare for a child in your household?(Required.)
25.What times do you need childcare?
26.What childcare challenges have you experienced?
27.Has lack of childcare caused you or someone in your household to:
Healthcare
28.During the past 12 months, have you or someone in your household delayed or gone without any of the following because you could not access or afford it?(Required.)
29.What are the greatest barriers to receiving healthcare? (choose up to 3)(Required.)
Internet, Devices & Digital Skills
30.Which best describes internet service in your home?(Required.)
31.Which devices do you have reliable access to?(Required.)
32.Which digital skills would you or someone in your household like help with?(Required.)
Community Resources
33.Which of the following resources do you believe are available and accessible in your community?(Required.)
34.When you need help, where do you usually look for information about community resources?(Required.)
35.What makes it difficult to access community services?(Required.)
36.What services or resources in your community are working well?
37.What service or resource do you wish was available in your community?
NOCAC
38.Before taking this survey, how familiar were you with NOCAC and the services it provides?(Required.)
39.Have you or someone in your household received services from NOCAC within the past two years?(Required.)
40.Overall, how satisfied were you with the services you received?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
41.Please indicate how much you agree with each statement.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Not applicable
Staff treated me with dignity and respect.
I understood what I needed to do to receive services.
Staff communicated clearly with me.
The service helped address my need.
I would feel comfortable contacting NOCAC again.
42.What could NOCAC do to better serve you or your community?
About Your Household
43.What is your age?(Required.)
44.How many people live in your household?(Required.)
45.What is your approximate total annual household income before taxes?(Required.)
46.What is your gender?(Required.)
47.How do you describe your race and/or ethnicity?(Required.)
48.Do any of the following apply to you or someone in your household?(Required.)
Final Priorities
49.After thinking about the topics in this survey, which THREE issues do you believe should receive the greatest attention in your community during the next three years?(Required.)
50.Is there anything else you would like NOCAC to know about the needs, strengths, or opportunities in your community?(Required.)
51.If you would like to be entered into our drawing for 1 of 6 gift cards, please enter your email or telephone number below.
If you would like to recieve our Monthly Newsletter, please visit www.nocac.org to sign up.
100%