* 1. How many different web teleconferencing tools have you used?

* 2. Which of these tools have you used?

* 3. If you've only used one tool, what was your experience?

* 4. If you've used more than one, which did you find easiest to use?

* 5. Again, if you've used more than one system,
which did you find most powerful/flexible/reliable?

* 6. Which, if any, of the systems you've used
would you be able to help other people to use?

* 7. Is there any system you think is particularly bad? 
If so, what don't you like about it?

* 8. Do you mind if we contact you about anything in your answers?  If it's okay, what email address should we use?