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Hope Counselling and Support

We believe that your feedback - good or bad - is essential to improving the services that Hope Bereavement Care offers. Tell us what was good and what could be improved, say thanks or call for change

Please note that:
Your participation is voluntary. You do not have to participate in this survey if you don’t want to.
Your responses are anonymous and confidential. Your name is not attached to your comments.
Your answers will not affect your ability to access services at Hope.
We will summarise the completed surveys and share the summary at our Annual General Meeting and in our newsletter.

This survey may take up to 5 mins depending on the amount of services used and the detail of feedback.

If you have any questions about this survey, please contact: Salli Hickford, Executive Officer, executive@bereavement.org.au or 03 4215 3358.
1.I received counselling and support from Hope
2.How satified were you with your first contact with Hope 
3.How long did you have to wait to get an appointment with Hope
4.Are you satisfied of dissatisfied were you with the waiting time of Hope ?
5.i was satisfied with the location of my appointments
6.Seeing a counsellor at Hope was helpful
7.How would you describe the counselling and support you received  from Hope?
8.Are you satisfied of dissatisfied with the overall service you receive from Hope ?
9.
On a scale of 0 to 10,
How likely is it that you would recommend Hope Bereavement Care to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
10.Do you have comments or feedback about Hope's other activities such as remembrance events, Website and other resources or Voice of Hope.