We believe that your feedback - good or bad - is essential to improving the services that Hope Bereavement Care offers. Tell us what was good and what could be improved, say thanks or call for change

Please note that:
Your participation is voluntary. You do not have to participate in this survey if you don’t want to.
Your responses are anonymous and confidential. Your name is not attached to your comments.
Your answers will not affect your ability to access services at Hope.
We will summarise the completed surveys and share the summary at our Annual General Meeting and in our newsletter.

This survey may take up to 5 mins depending on the amount of services used and the detail of feedback.

If you have any questions about this survey, please contact: Salli Hickford, Executive Officer, executive@bereavement.org.au or 03 4215 3358.

Question Title

* 1. I received counselling and support from Hope

Question Title

* 2. How satified were you with your first contact with Hope 

Question Title

* 3. How long did you have to wait to get an appointment with Hope

Question Title

* 4. Are you satisfied of dissatisfied were you with the waiting time of Hope ?

Question Title

* 5. i was satisfied with the location of my appointments

Question Title

* 6. Seeing a counsellor at Hope was helpful

Question Title

* 7. How would you describe the counselling and support you received  from Hope?

Question Title

* 8. Are you satisfied of dissatisfied with the overall service you receive from Hope ?

Question Title

* 9. How likely is it that you would recommend Hope Bereavement Care to a friend or colleague?

Not at all likely
Extremely likely

Question Title

* 10. Do you have comments or feedback about Hope's other activities such as remembrance events, Website and other resources or Voice of Hope.

T