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First Rehabilitation Resources, Inc
Satisfaction and Feedback Survey
Thank you for taking the time to fill out this survey. We greatly appreciate any comments, questions or suggestions so that we may improve our service.
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1.
The communications I have had with FRR have been clear, meaningful, and accurate.
(Required.)
Excellent
Very Good
Fair
Poor
N/A
Comments:
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2.
FRR Representatives have been professional in their response to my inquiries/needs.
(Required.)
Excellent
Very Good
Fair
Poor
N/A
Comments:
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3.
FRR Representatives have been timely in their response to my inquiries/needs.
(Required.)
Excellent
Very Good
Fair
Poor
N/A
Comments:
If you are not a Claimant, please skip to question 6.
4.
The FRR Case Manager assists me in understanding my diagnosis and treatment options, and/or assists in referring me to the appropriate person to secure this information.
Yes
No
N/A
Comments:
5.
I have been referred to the Safety, Health and Education/Literacy Resources links on the FRR website by the FRR Case Manager .
Yes
No
N/A
Comments:
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6.
My responses are related to the following FRR Representative:
(Required.)
Administrative
Business Development
Medical
Vocational
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7.
I am a(n):
(Required.)
Attorney
Claimant
Referral Source
Other (please specify)
8.
I am including my contact information, knowing it will remain confidential, as I understand that it may assist FRR in service enhancement:
