Satisfaction and Feedback Survey

Thank you for taking the time to fill out this survey. We greatly appreciate any comments, questions or suggestions so that we may improve our service.

The communications I have had with FRR have been clear, meaningful, and accurate.

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* 1. The communications I have had with FRR have been clear, meaningful, and accurate.

FRR Representatives have been professional in their response to my inquiries/needs.

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* 2. FRR Representatives have been professional in their response to my inquiries/needs.

FRR Representatives have been timely in their response to my inquiries/needs.

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* 3. FRR Representatives have been timely in their response to my inquiries/needs.

If you are not a Claimant, please skip to question 6.
The FRR Case Manager assists me in understanding my diagnosis and treatment options, and/or assists in referring me to the appropriate person to secure this information.

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* 4. The FRR Case Manager assists me in understanding my diagnosis and treatment options, and/or assists in referring me to the appropriate person to secure this information.

I have been referred to the Safety, Health and Education/Literacy Resources links on the FRR website by the FRR Case Manager .

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* 5. I have been referred to the Safety, Health and Education/Literacy Resources links on the FRR website by the FRR Case Manager .

My responses are related to the following FRR Representative:

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* 6. My responses are related to the following FRR Representative:

I am a(n):

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* 7. I am a(n):

I am including my contact information, knowing it will remain confidential, as I understand that it may assist FRR in service enhancement:

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* 8. I am including my contact information, knowing it will remain confidential, as I understand that it may assist FRR in service enhancement:

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