We would really like your opinion of Ventnor Marina

Dear Customer
Please help us to improve. We value your opinion and would appreciate
your time in completing this short survey about our services and facilities.
This Survey is completely anonymous
(unless you would like feedback from the survey
in which case please leave us your email at the end)
Thank you so much for your time 

Question Title

* 1. What type of boatowner/berth holder best describes you? (you can tick more than one option)

  Annual Berth Holder Seasonal Berth Holder Visitor Dry Dock User
Narrowboat
Widebeam
Cruiser
Other

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* 2. What made you decide to berth your boat at Ventnor Marina? (you can tick more than one answer)

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* 3. How would you rate the staff at Ventnor Marina

  Excellent Good Satisfactory Below Average Poor
Manager
Office Staff
Marina Staff

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* 4. How would you rate the following specific aspects of our customer service?

  Excellent Good Satisfactory Below Average Poor
Communication with Marina Office Team
Communication with the Harbourmasters
Electronic Communication
Paper Communication
Marina Maintenance
Customer Care

Question Title

* 5. How would you rate the following specific aspects of our facilities?

  Excellent Good Satisfactory Below Average Poor
Faciltiies generally
Pontoons
Dry Dock facilities
Car Parking
Lighting
Security
Toilets and Showers
WIFI
Signage
Footpaths
Landscaping
Lounge Facilities
Fuel Facilities
Pump Out
BBQ facilities

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* 6. What is your opinion of the number and quality of events that are held at Ventnor Marina?

  Excellent Good Satisfactory Below Average Poor
Frequency
Quality
Organisation 
Communication

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* 7. Would you recommend Ventnor Marina to a friend?

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* 8. How long have you berthed at Ventnor Marina?

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* 9. Have you used Castle Marinas Flexi berthing? Please tick the marinas visited with it

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* 10. Thank you so much for your time in completing this survey. If you would like some feedback please leave us your details and your preferred method of contact. (tel or email)

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100% of survey complete.

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