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* 1. How professional is our service?

* 2. How friendly are the employees at our lounge?

* 3. How would you rate us for cleanliness?

* 4. Please rate the quality of our amenities.

* 5. How convenient is our lounge to use?

* 6. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

* 7. Compared to our competitors, is our service quality better, worse, or about the same?

* 8. Please describe your overall level of satisfaction: