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* 1. What is your relationship to the loved one receiving services?

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* 2. How long have they been receiving services from The Arc of the South Shore?

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* 3. What do you appreciate most about the support your loved one receives?

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* 4. What suggestions do you have for improving the support your loved one receives?

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* 5. How well do you feel informed and included in planning related to your loved one’s services?

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* 6. Are there any supports or programs you wish we offered?

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* 7. Are there needs you see that we are not meeting right now?

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* 8. As we plan for the next 3–5 years, what are your hopes or priorities for our organization’s future?

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* 9. Is there anything else you'd like to share?

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