geneO+ Customer Satisfaction Survey

Dear customer, Pollogen believes in constantly challenging itself to create the most advanced and effective medical aesthetic technologies and solutions. As a valued professional we would appreciate your feedback on the geneO+ system. The survey should take about 10 minutes to complete. Thank you for your time.
Be Quick! First 50 responders will receive one sleeve containing 6 NeoRevive treatments!

Question Title

* 1. What is your country of residence?

Question Title

* 2. Please fill in your full name.

Question Title

* 3. Please fill in your e-mail.

Question Title

* 4. Please fill the name of your clinic.

Question Title

* 5. What is your occupation?

Question Title

* 6. What is the type of your business?

Question Title

* 7. Are you the owner of the business?

Question Title

* 8. For how long have you owned a geneO+ system?

Question Title

* 9. Do you perform the geneO+ treatment yourself or do you delegate it to an assistant?

Question Title

* 10. How did you learn about the geneO+?

Question Title

* 11. What were the main reasons for purchasing the system?

Question Title

* 12. Which other products by Pollogen do you own?

Question Title

* 13. Please specify what other types of system you own (IPL, laser hair removal, micro-needles, RF)

Question Title

* 14. Approximately how many geneO+ treatments do you perform per week?

Question Title

* 15. Approximately how much of your clinic's revenue is generated by geneO+ treatments?

Question Title

* 16. Approximately how much time did it take to achieve the ROI (Return On Investment) on the system?

Question Title

* 17. How much do you charge for one treatment?

Question Title

* 18. How much do you charge for a series of treatments (please specify how many treatments are included in one treatment series)

Question Title

* 19. Which handpieces do you own?

Question Title

* 20. How often do you use all handpieces during one treatment?

Question Title

* 21. Which body areas do you treat with the geneO+?

Question Title

* 22. Do you offer the geneO+ treatment as a standalone treatment or as part of a full facial treatment?

Question Title

* 23. Do you combine a geneO+ treatment with any other system(s) you own?

Question Title

* 24. Approximately how many treatments are performed using the NeoBright gel and how many using the NeoRevive gel?

Question Title

* 25. Overall, how satisfied are you with the geneO+ system? Please specify the reason

Question Title

* 26. How satisfied are you with the short term results of the geneO+?

Question Title

* 27. How satisfied are you with the long term results of the geneO+?

Question Title

* 28. Which of the following OxyGeneo technology features are you satisfied with? Check all that apply.

Question Title

* 29. If you are a resident of the Unites States, please skip this question. Which of the following TriPollar technology features are you satisfied with? Check all that apply.

Question Title

* 30. Which of the following Ultrasound technology features are you satisfied with? Check all that apply.

Question Title

* 31. Overall, are the majority of your customers satisfied with the geneO+ treatment?

Question Title

* 32. How likely are your patients to recommend the geneO+ system to a friend or colleague?

Question Title

* 33. How likely are you to recommend the geneO+ system to a friend or colleague?

Question Title

* 34. What other indications would you like to be able to treat with the geneO+? Please specify.

Question Title

* 35. Would you be interested in any additional handpieces?

Question Title

* 36. Would you be interested in any additional gels?

Question Title

* 37. Would you be interested in treating additional body areas? Please specify for which indications.

Question Title

* 38. Would you be interested in a skin care kit as a complementry treatment to sell to the customer?

Question Title

* 39. Which of the following would increase the number of treatments performed in your clinic? Select all that apply.

Question Title

* 40. Any additional feedback would be greatly appreciated.

T