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Future Branches 2016 Post Event Survey

Please take a few moments to complete this survey. It helps us build on the success of this year’s event and ensure that next year’s event is even more successful.

Once completed, you will receive the link to the presentation site along with the username and password.

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* 1. Please tell us who you are:

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* 2. Quality of Customer Service

  Poor/Did Not Meet Expectations Inconsistent/Met Some Expectations Good/Met All Expectations Excellent/Over and Above All Expectations
Was our staff friendly and did they address questions or concerns in a prompt and helpful manner?
Please rate the accuracy and quality of the Mobile App:
Was the signage and directions from staff adequate? Were you easily able to locate conference sessions and functions?
Please rate your experience when you checked in at the Future Branches registration desk:
Please rate the overall customer service experience provided by the Future Branches organizers:

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* 3. Quality of Networking Functions

  Poor/Did Not Meet Expectations Inconsistent/Met Some Expectations Good/Met All Expectations Excellent/Over and Above All Expectations
Breakfast, Breaks and Lunch(Quality of Food and Beverage and Presentation)
Receptions and Special Events (Quality of Food and Beverage and Presentation)
Were the functions conducive to successful networking?

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* 4. Quality of Venue

  Poor/Did Not Meet Expectations Inconsistent/Met Some Expectations Good/Met All Expectations Excellent/Over and Above All Expectations
Conference Room (appearance, visibility, audibility, tidiness)
Guest Rooms (appearance, cleanliness)
Hotel outlets (restaurants, room service, lobby bar)

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* 5. Were you satisfied with Future Branches 2016?

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* 6. Would you refer a colleague to Future Branches?

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* 7. Do you consider Future Branches to be an industry leading event?

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* 8. How did you register for the event?

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* 9. How would you rate the registration process?

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* 10. We love hearing about the impact of our conferences on the business strategies of our attendees. Would you be willing to have a phone call about your experience at Future Branches 2016?

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