1. Default Section

 
100% of survey complete.

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* 1. Please rate your level of satisfaction with your newspaper delivery

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Time of delivery
Placement
Consistency of delivery
Condition of paper

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* 2. When you call The Modesto Bee for customer service, please rate your level of satisfaction

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Ease of connecting with an agent
Agent knowledge/clarity in handling your transaction
Ease of utilizing automated phone system
Ease of managing your account online
Overall satisfaction with call handling

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* 3. How would you rate the following newspaper content?

  Very Dissatisfied Dissatisfied Neutral Satisifed Very Satisfied N/A
Quantity of local news and information
Quality of local news and information
Access to newspaper personnel

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* 4. Would you like to share any additional comments or concerns?

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