Fort William Historical Park (FWHP) takes the views and opinions of its visitors very seriously. Your suggestions are used to improve our education programming as well as to create new programs. We would appreciate if you would take a few minutes to fill out this survey. All information collected is completely confidential and is used solely to develop our products and services. Thank you for helping FWHP achieve its objective of continually enriching the heritage, entertainment, and educational experiences we offer our visitors.

Please enter the following information.

Question Title

* 1. Please enter the following information.

Please rate our pre-visit experience using the following scale.

Question Title

* 2. Please rate our pre-visit experience using the following scale.

  Excellent/Outstanding Very Good Good Fair Needs Improvement N/A
Convenience of Reservation Process (booking, confirmation, payment, etc.)
Pre-visit contact with the programmer
Pre-visit Teacher’s Package (instructions, forms, curriculum materials, etc.)
Service provided by Visitor Centre staff upon your arrival at the Fort
Please rate your Overnight Adventure program.

Question Title

* 3. Please rate your Overnight Adventure program.

  Excellent/Outstanding Very Good Good Fair Needs Improvement N/A
Your overall satisfaction with the program
Program introduction upon arrival
Appropriateness of program activities in meeting curriculum expectations
Condition and cleanliness of site and facilities
Ability of costumed staff to engage students in “ time travel” experience
Professionalism of the costumed staff
Quality of historical meals
How could we improve the Overnight Adventure experience?

Question Title

* 4. How could we improve the Overnight Adventure experience?

Did any of our staff go out of their way to ensure your visit was a memorable one? How?

Question Title

* 5. Did any of our staff go out of their way to ensure your visit was a memorable one? How?

How did you find out about this program? Please check all that apply.

Question Title

* 6. How did you find out about this program? Please check all that apply.

If you used our website www.fwhp.ca to plan your visit please rate your experience.

Question Title

* 7. If you used our website www.fwhp.ca to plan your visit please rate your experience.

  Excellent/Outstanding Very Good Good Fair Needs Improvement N/A
Ease of finding information
Relevance of information
Teacher resources and guides
What new programs or services would you like to see offered by FWHP?

Question Title

* 8. What new programs or services would you like to see offered by FWHP?

EMAIL:

Question Title

* 9. EMAIL:

Consent:

Question Title

* 10. Consent:

If you share your email with us you will be entered into a draw to WIN great prizes for assisting us with your feedback!
Fort William Historical Park
1350 King Road Thunder Bay, ON P7K 1L7
(807) 473-2344 - www.fwhp.ca

T