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Exit Survey

YMCA of Auburn-Lewiston

Please complete the following survey so we may improve based on your feedback.
1.First Name
2.Last Name
3.Home Phone
4.Email Address
5.Address
6.If you would like someone to contact you regarding your YMCA experience, please tell us your preferred method of communication (phone/email) and the best time to reach you below. 
7.How often did you use our YMCA facilities?
8.What is your reason for termination of your membership? (check all that apply)
9.Did the staff know your name?
10.Did the staff ask about your progress?
11.Would you recommend the YMCA to a friend, co-worker or relative?
12.How would you rate the friendliness of staff members?
13.How would you rate the competence of our staff members?
14.How would you rate the overall cleanliness of the facilities?
15.How would you rate the security & safety of facilities?
16.How would you rate the maintenance of equipment?
17.How would you rate the convenience of scheduling?
18.How would you rate the value for the money?
19.Do you have any suggestions on how we can improve the YMCA?
20.What was your primary Y location during your membership?
21.Thank you for taking time to complete our survey. We value your feedback.

Please note that by clicking "done" below, you agree to the following:
  • I understand that membership changes are processed online at alymca.org/account (login to your account, then select Manage Membership to proceed with a hold or cancellation).
  • I understand that my account will draft one last time to ensure all outstanding balances are paid in full before membership is terminated.
  • I understand that locker contents must be removed by the termination date.
  • I understand that cancelling my membership does not automatically cancel my program registrations or childcare services.
If you have problems logging into your account, or if you would rather have your membership change processed in-person, please visit the Welcome Center at any of our locations for assistance.

If you have any further questions regarding membership at the YMCA of Auburn-Lewiston, please call us at (207) 795-4095, or email jfaloon@alymca.org.
Current Progress,
0 of 21 answered