Social Media SCT Customer Voice Survey #Roadto100 Question Title * 1. Are you an employee of Southern Champion Tray? Yes No Question Title * 2. Contact Information Question Title * 3. Which age group do you fall into? Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 4. What type of food business do you operate? Bakery Café / Coffee Shop Restaurant Dessert Shop Catering Food Truck Grocery Bakery Other (please specify) Question Title * 5. What is your role in your business? Owner / Founder Operations Manager Kitchen Manager / Chef Procurement / Purchasing Marketing / Branding Other Other (please specify) Question Title * 6. How involved are you in packaging purchasing decisions? Primary decision maker Part of the decision team Influencer / advisor Not directly involved Question Title * 7. What factors matter most when choosing food packaging for your business? (Select up to 3) Price per unit Product protection Attractive presentation Ease of assembly Storage efficiency Reliable supply Delivery speed Sustainability Question Title * 8. What is the 3 biggest packaging challenge your business faces today? Rising packaging costs Packaging that protects products during delivery Limited storage space Minimum order quantities Packaging sizes that don't fit products well Sustainable packaging availability Reliable supply Question Title * 9. What would most likely cause your business to switch packaging suppliers? Lower pricing Better product quality Faster delivery Better customer service Packaging that fits our products better More customization / branding options Question Title * 10. Where do you typically discover new packaging suppliers? Amazon LinkedIn Industry trade shows Referrals Industry publications Existing relationships Other (please specify) Question Title * 11. What Distributor(s) does your business currently use? Question Title * 12. What packaging improvements would most benefit your business today? More sustainable packaging Better product visibility Easier assembly Packaging that travels better for delivery Better branding opportunities Lower packaging costs Question Title * 13. What do you believe will be the biggest packaging challenge for food businesses in the next 2-3 years? Question Title * 14. How important is packaging to the customer experience of your business? Extremely important Very important Somewhat important Not so important Not at all important Question Title * 15. When purchasing packaging for your business, do you typically: Buy specific packaging brands Buy from a distributor without focusing on the brand Not sure which brands are used Question Title * 16. If you are aware of the packaging brands your business uses, please list them below. Done